I guarantee satisfaction on all
purchases made. I will offer a full refund on any item purchased if
you feel that it was misrepresented in any way. Refunds will be for
the price of the item and may not include the cost of shipping. Any
returns must first be approved via phone or e-mail and must be
returned in the same condition it was when packed and packed the same
way if returned. I will not do a refund on any items that are broken,
damaged or have been tampered with. If damaged in shipping and
insured, the policies of the carrier must be followed (most require
all shipping material, packing media and containers be available for
inspection, failure to do so will void any insurance claims).
If you choose to have items shipped uninsured, the risk for loss and
physical damage will be at the responsibility of the purchaser. My
packing process and record for safe shipping is excellent, I take no
short-cuts in safe packing. All items are well padded, most are double
boxed and will withstand the routine and often encountered rough
handling by the post office & UPS.
Please read my descriptions
carefully as I make every effort to be factual and honest in my
representations. If I have restored the electronics I will guarantee
proper performance for 90 days after you receive the item and will
make any repairs necessary in the event of failure at no charge
cost. If returned
for repairs, you must pack in the same manner as received, damage due
to improper packing will not be covered. Problems caused by tampering or shipping damage will not
I do not offer any extended warranty on vacuum tubes. I do however
guarantee that they will arrive as represented and function properly
sans breakage by the carrier. This means that I expect you to test
them right away and make that determination as vacuum tubes can be
easily damaged by improperly functioning equipment, this is especially
true of power output and rectifier tubes. The way I pack makes breakage by the
carrier unlikely unless they crush or puncture the box and there is no
way I can pack to avoid that.
I reserve the right to modify or
change the statements made on this page at any time.
I MUST BE CONTACTED IMMEDIATELY IF
DISSATISFIED or UPON RECEIPT of DAMAGED ITEMS.